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| Heidelberg Public Library: Conditions of Use
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| Joining the Library |
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Welcome to Heidelberg Public Library.
We are open to all people living in or near Heidelberg.
If you want to use the library you will need to join. To be given a valid library card please bring
along your official Identity Card or Passport as well as documentary proof of address
("Anmeldebestätigung").
Children and young adults under 16 are asked to provide the signature of a parent or legal
guardian. |
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| Change of Address |
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| Please notify the library if you change your address or name without delay. |
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| Loan Services |
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Your library card is non-transferable and must be produced when items are taken out. You are
responsible for all items borrowed on your card, including items borrowed with a lost card, until the library
is notified of the loss.
For children and young adults under 18 loans are free of charge. Adults have to
pay an annual loan fee (valid for 12 months from joining date).
Extra charges of € 1.00 per item occur for borrowing DVDs. |
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| Loan time | Number of items |
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| Books | 20 opening days | No restrictions |
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| CD-ROMs, Cassettes | 20 opening days | No restrictions |
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| Magazines | 10 opening days | 5 max. |
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| CDs | 10 opening days | No restrictions |
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| DVDs | 5 opening days | No restrictions |
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Please ensure items issued to you are returned by the date they are due back. Avoid overdue
charges, by renewing books before they are due back.
Reminders will be sent to you in the post if loans are not returned on time. The first reminder
notice is automatically generated by our computer system on the first opening day after the item was due
back. We do not send a second notice, but should the item still not have been returned, a third notice is
sent after a further 10 opening days. Eventually we will send out an invoice for the money that is owed,
this amount is based on the replacement cost of the item borrowed and you will also still be liable for the
overdue charges for the appropriate period.
Please note that overdue charges have to be paid even without receiving a reminder. |
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| Renewal |
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| You may renew your books up twice, provided that no-one else has asked for them. Renewal of
magazines, CD-ROMs, CDs, Cassettes and DVDs is not possible except for language courses. |
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Items may be renewed in person, online via the
library catalogue
(Kataloge, Medienkonto) → "Medienkonto", by phone (06221 58-36100, tue-fri 10am-8pm, sat 10am-4pm), by
fax (06221 58-36240), or by email
stadtbuecherei-kundenservice@heidelberg.de  . |
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| Reservations |
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| You can reserve books and multimedia that are not immediately available for a charge of
€ 1.00 per item. |
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| Loss of Library Card |
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| Please look after your library card carefully and report its loss immediately to prevent abuse.
A charge will be made to replace a lost card. |
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| Lost items |
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| Loss or damage of books and multimedia must be reported and compensation has to be paid. Please
notify us immediately if you think you may have lost your library items, in order to avoid overdue charges on
top of replacement costs. |
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| Library Fines and Charges |
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| Joining |
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| First time issue of a library card | free |
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| Replacement library card | € 5.00 |
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| Loan |
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| Annual fee (valid for 12 months from start date) | € 15.00 |
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| Reduced annual fee | € 8.00 |
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| Annual loan fee for partners at same address | € 20.00 |
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| Extra lending fee for DVDs | € 1.00 |
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| Reservations |
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| Reservation of books and multimedia per item | € 1.00 |
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| Inter-library loans per item | € 1.50 |
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| Fines |
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| Overdue fine after the due date per item | € 1.00 |
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| Overdue fine after more than 5 opening days per item | € 2.00 |
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| Overdue fine after more than 10 opening days per item | € 4.00 |
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| Personal Computer Bookings |
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| Use of Internet, per hour | € 1.00 |
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| Lost or damaged items |
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| The full replacement cost will be charged on all borrowed items which are either lost or
damaged beyond repair. |
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